Contractors insurance, Jane Norbron, Sam Norbron Electrical Services Ltd
Chris Parker is a brilliant representative for your Company and I am happy to endorse him. He could not have been more helpful, informative and professional at a time we were seeking a better service and tailored offer for our business needs as an Electrical Contractor. Currently with a major corporate provider (household name) who had no understanding of our needs and delivered a very poor level of basic service and communication. We found most of the competition much the same and resigned ourselves for settling for the best of the worst options very close to renewal.
From the minute I spoke to Chris Parker I felt confident and reassured he understood our business needs and he went the extra mile to get our quote processed efficiently by speaking to the underwriter personally to get queries answered. After we agreed the quote the follow up was just as good and everything was delivered efficiently as promised. What a refreshing change to find a person to person service in this sector and Chris did a fantastic job, treating me as an individual whilst clearly knowing the detail within the policy. What a star, well done Chris and thank you for restoring my faith in the Insurance Industry.