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The all-round customer service provided by Andrew Fennell over the last 30 years has been exemplary. I cannot recommend Andrew highly enough.

Laura is always extremely helpful and patient with me, she deals with my questions and queries quickly, efficiently and pleasantly.

Simon has helped out with a number of business interests we have, made sure we had everything we needed, and did an amazing job.

I was most impressed by Kim’s promptness, efficiency and support. Kim was courtesy, persistence  and efficiency personified.

As our chosen insurance and risk management partner, Jelf has been instrumental in helping to bridge the gap between our industry and the insurance sector.

Robert Worth dealt with my Private Healthcare enquiry very quickly and was very helpful from start to finish.

Joanne has always been very efficient, helpful and knowledgeable regarding all aspects of our PMI management and I am reassured that we are in safe hands.

Tamsin is always efficient, as I have come to expect from Jelf in general. But to solve a problem caused by me is above and beyond! 

I am constantly contacting Alison with questions and requests and I am always met with efficiency and knowledgeable responses. 

I have found Kim an absolute pleasure to deal with. She is an outstanding member of your staff who cares about her clients and goes the extra mile.

I have always found Kate to be personable and very efficient. It's been a pleasure working with Kate.

Suzanne provides the most efficient service IAC has ever received from an insurance broker.

Adam is always really helpful, replies quickly and has saved us money on insurance quotes.

David has been very helpful for many years at finding the most appropriate cover for our business. I wouldn't hesitate to recommend. 

The team are extremely knowledgeable, thorough and helpful. They are effective and efficient at dealing with associates queries and very supportive…

Would just like to take this opportunity to say that Jaishree is a brilliant representative for your company and I am happy to endorse her.

Throughout our dealings with Mahnaz she was always professional, helpful and delivered outstanding customer service. 

I am very impressed by the overall level of Service we have received and because of Russell's professional and efficient manner I would have no hesitation in recommending Jelf.

Ms Nia Roberts' fantastic customer service and professionalism kept us as your client.

Claire has looked after our account for some years now and we couldn't ask for a better service.

I always get so much help from Sarah, she goes the extra mile to make sure that I understand everything that we get from our policies.

Jelf always returned my calls promptly and were very patient in discussing options at last renewal. It’s great to get straight through to my executive without wading through call centre menus. I was very grateful indeed for their help.

Instead of dreading policy renewal dates, I now look forward to them, as I know I have someone I can trust to look after our company insurance needs.

Thanks so much for helping us so kindly and sensitively. You couldn't have been more helpful. 

Superb, friendly & knowledgeable, I would not want to deal with anyone else.

Always on hand to deal with any issues or queries, and always makes me feel as though I'm a priority. 

In an internet age it means a lot to have someone on the end of the phone who cares about what you want and always leaves you smiling after a call.

I needed to renew my boat insurance very quickly, Liz sorted everything. Great service!

Ben has been brilliant with assisting us and has provided great information and clarity.

Jelf have looked after our insurances since our inception and I can’t recommend them highly enough.

Fraser is consistently extremely helpful but also so incredibly responsive! He's a real credit to your company.

Matthieu has been really helpful, both with advice and acting as an intermediary between us and our insurance companies.

I have always had a very good service from Jelf.

We give Brett some challenging situations on our fleet policy and once again, you've sorted everything out brilliantly.

Excellent courteous service provided by consultant Katie Cook, who was very knowledgeable of her market and conscious that her clients’ requirements…

Adam has always looked after us and treats us more like a friend than a client.

Robert was very helpful and professional.

Sam has been a proactive extension to our staff and is always knowledgeable, helpful and quick to react.

Katie was extremely helpful querying my concerns with Pru, getting all the answers I needed to make my choice. Thank you.

There were issues with BUPA stating they had not received my policy with Jelf, when in fact they had. Had it not been for Kate's excellent efficiency, I don’t know what…

Trying to get through to the correct person was a nightmare at one point. However, the person I dealt with, Daniel, was efficient, helpful and very clear…

You have constructed, with PPP, a very attractive product for those transferring from company PMI schemes.

The service I have received from the Jelf Group has been excellent, from a professional point of view, also the friendliness of the staff who have helped me.

Adviser - James King was excellent - knowledgeable, patient and I felt he understood my fears and needs.

I would like to thank Natasha so much for her professionalism and patience! Natasha was so helpful in providing me with all the information I've required to make…

Excellent all round and much appreciated, you all still deserve a gold star!

Excellent advisor, easy to talk to.

I am writing to say how much I appreciate the help that Becci Merry gave me with my insurance claim. I was in a position where nothing...

Robert has been an excellent contact. He does his best for me.

Due to a problem with the policy documents Kate had to work hard with the provider to rectify. Job well done.

We have invested in a branch footprint across Scotland to reach and service a broad range of clients and deliver the most appropriate insurance solutions aligned specifically to their requirements. We have hand picked the very best people and partners to work with our clients including a local claims team and sector specific traders working in specialisms across a broad spectrum of UK industry.

We have worked in North Yorkshire for over 50 years. The Harrogate team is here to help clients no matter the size or trade. For us, being a community broker is, first and foremost, about looking after you. It’s about being familiar with the Yorkshire region, engaging with you and understanding your business – a level of awareness which can only be achieved by living and working in the area, and we do just that.

We specialise in several niche areas including rail insurance, agriculture insurance, lottery and online gaming insurance as well as business finance. 

We are a trusted business and risk adviser to clients in Leeds. We help clients best manage (identify, eliminate and mitigate) risks and achieve risk management best practice and then use this to secure differentiated insurance cover and pricing. We are absolutely committed to client service delivery excellence.

Our Leeds office has a friendly environment and our clients benefit from a personal and approachable service, which is reflected in our fantastic client retention rate. We offer an advised service, to ensure that we provide products that meet our clients’ needs. With access to a panel of insurers we are able to select a suitable product at the best price. We have a consistent approach to customer service, meaning that clients receive the same high level of service whoever they speak to. As well as providing competitive personal lines products, we offer specialist insurance products which are managed by our expert team. We don’t operate as a standard call centre, which means we are able to offer a personalised service to our clients, despite not having a high street presence.

We provide commercial insurance solutions for SME, Mid Market and Corporate Clients incorporating a wide range of insurance products including Employers’ Liability, Public Liability, Products Liability, Property, Business Interruption, Professional Indemnity, Cyber Liability, Directors’ & Officers’ Liability and Motor Fleet insurance.

At Marsh Commercial, we simply go further. Responsive, reliable and supportive, we’re who you need in your corner; helping you navigate complexity, to succeed in a changing world.

We provide commercial insurance solutions for SME, Mid Market and Corporate Clients incorporating a wide range of insurance products including Employers’ Liability, Public Liability, Products Liability, Property, Business Interruption, Professional Indemnity, Cyber Liability, Directors’ & Officers’ Liability and Motor Fleet insurance. Providing a dedicated point of contact, we can provide guidance on insurance portfolios on anything from large multi-national corporations to your local high street hair salon.

We are here to work as your insurance and risk management partners across Oban, Argyll and Lochaber.
Our colleagues are here to serve clients across the community. Get in touch with us and we will help you to identify the hazards you might face; understand the exposures they represent and mitigate the risks to you or to your business.

As local insurance brokers in Milton Keynes, we put our clients first and get to understand their business. This enables us to provide them with the certainty and confidence that their insurance cover will respond as expected in the event of a claim with no uninsured surprises. We work hard to become a trusted adviser to our clients rather than the provider of a transactional insurance service.

We provide a bespoke client service to meet your needs. We have access to various specialist markets but provide our tailor made solutions for our local clients in Essex.