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The all-round customer service provided by Andrew Fennell over the last 30 years has been exemplary. I cannot recommend Andrew highly enough.

Laura is always extremely helpful and patient with me, she deals with my questions and queries quickly, efficiently and pleasantly.

Simon has helped out with a number of business interests we have, made sure we had everything we needed, and did an amazing job.

Jelf has always been at the end of an email or telephone whenever I have needed advice which in our 24/7 operation have been valuable.

I was most impressed by Kim’s promptness, efficiency and support. Kim was courtesy, persistence  and efficiency personified.

As our chosen insurance and risk management partner, Jelf has been instrumental in helping to bridge the gap between our industry and the insurance sector.

Robert Worth dealt with my Private Healthcare enquiry very quickly and was very helpful from start to finish.

Joanne has always been very efficient, helpful and knowledgeable regarding all aspects of our PMI management and I am reassured that we are in safe hands.

Tamsin is always efficient, as I have come to expect from Jelf in general. But to solve a problem caused by me is above and beyond! 

I am constantly contacting Alison with questions and requests and I am always met with efficiency and knowledgeable responses. 

I have found Kim an absolute pleasure to deal with. She is an outstanding member of your staff who cares about her clients and goes the extra mile.

Alistair has looked after our insurance at operational level for many years. He is extremely helpful, efficient and always delivers to our fairly demanding needs.

I have always found Kate to be personable and very efficient. It's been a pleasure working with Kate.

Suzanne provides the most efficient service IAC has ever received from an insurance broker.

Adam is always really helpful, replies quickly and has saved us money on insurance quotes.

David has been very helpful for many years at finding the most appropriate cover for our business. I wouldn't hesitate to recommend. 

The team are extremely knowledgeable, thorough and helpful. They are effective and efficient at dealing with associates queries and very supportive…

Would just like to take this opportunity to say that Jaishree is a brilliant representative for your company and I am happy to endorse her.

Throughout our dealings with Mahnaz she was always professional, helpful and delivered outstanding customer service. 

I am very impressed by the overall level of Service we have received and because of Russell's professional and efficient manner I would have no hesitation in recommending Jelf.

Ms Nia Roberts' fantastic customer service and professionalism kept us as your client.

Always deals with requests promptly and efficiently, providing excellent advice and giving exceptional value for money.

Claire has looked after our account for some years now and we couldn't ask for a better service.

I always get so much help from Sarah, she goes the extra mile to make sure that I understand everything that we get from our policies.

Jelf always returned my calls promptly and were very patient in discussing options at last renewal. It’s great to get straight through to my executive without wading through call centre menus. I was very grateful indeed for their help.

Instead of dreading policy renewal dates, I now look forward to them, as I know I have someone I can trust to look after our company insurance needs.

Thanks so much for helping us so kindly and sensitively. You couldn't have been more helpful. 

Superb, friendly & knowledgeable, I would not want to deal with anyone else.

Richard is my main point of contact for our yearly business and I have always found him to be very helpful and informative. 

Always on hand to deal with any issues or queries, and always makes me feel as though I'm a priority. 

In an internet age it means a lot to have someone on the end of the phone who cares about what you want and always leaves you smiling after a call.

I needed to renew my boat insurance very quickly, Liz sorted everything. Great service!

Ben has been brilliant with assisting us and has provided great information and clarity.

Jelf have looked after our insurances since our inception and I can’t recommend them highly enough.

Fraser is consistently extremely helpful but also so incredibly responsive! He's a real credit to your company.

Matthieu has been really helpful, both with advice and acting as an intermediary between us and our insurance companies.

I have always had a very good service from Jelf.

We give Brett some challenging situations on our fleet policy and once again, you've sorted everything out brilliantly.

Excellent courteous service provided by consultant Katie Cook, who was very knowledgeable of her market and conscious that her clients’ requirements…

Adam has always looked after us and treats us more like a friend than a client.

Robert was very helpful and professional.

Sam has been a proactive extension to our staff and is always knowledgeable, helpful and quick to react.

Katie was extremely helpful querying my concerns with Pru, getting all the answers I needed to make my choice. Thank you.

There were issues with BUPA stating they had not received my policy with Jelf, when in fact they had. Had it not been for Kate's excellent efficiency, I don’t know what…

Trying to get through to the correct person was a nightmare at one point. However, the person I dealt with, Daniel, was efficient, helpful and very clear…

You have constructed, with PPP, a very attractive product for those transferring from company PMI schemes.

The service I have received from the Jelf Group has been excellent, from a professional point of view, also the friendliness of the staff who have helped me.

Adviser - James King was excellent - knowledgeable, patient and I felt he understood my fears and needs.

I would like to thank Natasha so much for her professionalism and patience! Natasha was so helpful in providing me with all the information I've required to make…

Excellent all round and much appreciated, you all still deserve a gold star!

We can offer vital support in areas including Healthcare, International Benefits, Employee Protection and Pensions. Successful Employee Benefits aren’t just about the individual components; they’re about the planning, implementation and communication of the entire programme. We have a number of propositions designed to support companies and their employees in these three key areas: Emotional Wellbeing; Physical Wellbeing; and Financial Wellbeing.

We help our clients across Berkshire understand their exposure to risk, what it costs them and how to manage it effectively. We can arrange a variety of insurance products tailored to your business that will help protect you and your business in the event of an incident.

Our Leeds office has a friendly environment and our clients benefit from a personal and approachable service, which is reflected in our fantastic client retention rate. We offer an advised service, to ensure that we provide products that meet our clients’ needs. With access to a panel of insurers we are able to select a suitable product at the best price. We have a consistent approach to customer service, meaning that clients receive the same high level of service whoever they speak to. As well as providing competitive personal lines products, we offer specialist insurance products which are managed by our expert team. We don’t operate as a standard call centre, which means we are able to offer a personalised service to our clients, despite not having a high street presence.

At our local office in Worcester, we can provide a variety of commercial insurance solutions for a range of businesses, from individual tradesmen right up to large national and multinational companies. Alongside this, our experienced Private Clients team offer personal insurance and financial well-being services for high net worth individuals - providing insurance cover tailored precisely to your needs, alongside assistance with investments, family protection, and providing for retirement.

Local presence allows face to face meetings to ensure we understand your business and can structure an insurance programme specific to your business needs.

We provide local expert advice on insurance and risk management to businesses and have a high street presence. We develop long standing relationships with our clients and know the local area inside out. We see ourselves as a remote employee of our clients – your “in-house insurance manager”.

We provide advice on all things risk management in order to help reduce claims and business disruption, protect your employees and manage your insurance premiums. Not only is our Shrewsbury office the base for our risk management team, we also provide advice for your commercial insurance solutions for all shapes and sizes of business, from individual tradesmen and SMEs right up to large national and multinational companies.

We can offer vital support in areas including; Healthcare, International Benefits, Employee Protection and Pensions. Successful Employee Benefits aren’t just about the individual components; they’re about the planning, implementation and communication of the entire programme. We have a number of propositions designed to support companies and their employees in these three key areas: Emotional Wellbeing; Physical Wellbeing; and Financial Wellbeing. We’re also able to assist with your financial wellbeing, providing advice in order to achieve your dreams and help optimise your finances. Whilst this can be a complex business, we help make it a simple and easy process, covering issues like where to invest, tax planning, family protection and providing for retirement.

Providing clients with commercial insurance solutions for types and sized businesses, from individual tradesmen and SMEs right up to large national and multinational companies, as well as supporting you throughout the claims process with our in house claims team.

We provide expert advice and assistance for retailers, wholesalers and manufacturers of e-cigarettes and associated products. We have expertise in all aspects of renewable energy. And we specialise in insurance for tradesman with particular expertise in insuring scaffolders.