Counselling Insurance

Tailored indemnity insurance for counsellors

We know that your work as a professional counsellor, providing support and advice for people seeking professional help, can be incredibly rewarding. But, we also know that the right counselling insurance can be crucial to protecting your reputation and livelihood.
In a profession where you work with clients in a private, one-to-one setting, the right professional indemnity insurance for counsellors is a sensible precaution and gives you the peace of mind you need to focus on supporting your clients.

  • Protection
    Our Oxygen counselling insurance is tailored to cover your work as a counsellor, including where you operate as an educator, trainer or supervisor. Underwritten by Hiscox, cover can be extended to include other work such as hypnotherapy, cognitive behavioural therapy (CBT), and life coaching.

  • Care 
    We recognise that your insurance needs as a professional counsellor demand a personal approach, so the Oxygen team will take the time to understand the work you do and the risks you face – before tailoring counsellor insurance to meet your needs. We consistently get excellent client feedback and we regularly receive word of mouth recommendations from happy customers.

  • Claims
    We hope you never have to make a claim under your Oxygen counselling insurance, but if you do, we have a dedicated claims team on hand to help support you throughout the process.

An experienced, specialist team

Oxygen is a specialist provider of insurance for counselling professionals and other people-based professions. We strive to be a distinctive and refreshingly professional insurance provider that delivers superior products and service. We work hard to design insurance products that drive business value for our customers, protect their livelihoods, and provide a level of service that our customers tell us is exceptional.

Our counselling insurance

We have worked with leading insurer, Hiscox, to design specialist insurance for counsellors. A civil liability insurance policy, its primary purpose is to help with the cost of defending any civil claims against you as well as any damages or compensation awarded against you. It covers you to work anywhere (excluding USA and Canada, which can be purchased in addition) and includes home-based, online, and telephone counselling.

What our counselling insurance covers:

  • Public and product liability (£10 million).
  • Counselling professional indemnity and malpractice.
  • Complaints and disciplinary hearings.
  • Crisis containment.
  • Confidential notes and records.
  • Directors and officers (D&O) liability.
  • Therapeutic wills.
  • 24-hour commercial assistance and legal helpline.

Optional counselling insurance cover

  • Employers liability insurance.
  • Cyber insurance.
  • Management liability insurance.
  • Contents insurance.