Your feedback matters
We want to hear all about your experience with us. This is not a research activity, or a creatively disguised sales initiative; your feedback shapes the way we do business every day. We recognise that without you, our client, we would not be in business.
Once a year you will receive a survey email from Marsh.Client.Feedback@marsh.com email address asking for your feedback. Whether your feedback is good or bad, we're here to listen and understand how we can improve the way we do business going forward. Don’t worry, you won't be plagued by survey requests, no client receives more than one requests a year.
Share your experiences with us
We really care about what you have to say. If you wish to leave feedback outside of the normal process, please get in touch.
Making a complaint
We strive to provide an excellent service to our clients, but sometimes things don't go to plan. If you need us to fix a problem, or if you simply want to tell us that we've let you down, we're here to listen and address your issue as best we can.
