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Business continuity planning

We're here to help with your business continuity planning

You may have a rigorous risk assessment in place to plan and prepare for unforeseen events. But accidents happen; sometimes, things are just out of your control, and the impact on your business can be devastating.

That's why having a business continuity plan in place is critical. Should the unthinkable happen, we'll help you to reduce the impact of the disruption; so you'll be back to business as usual as soon as possible.

  • Managing your business's threats and risks
    We'll help you to:
    • identify threats likely to affect your business
    • look at the impact
    • predict how long it would take for your business to recover from an incident.
  • Helping your business to bounce back resiliently
    We'll help you identify those crucial areas that keep your business's wheels turning and help you to be resilient in the face of adversity. We aim to keep your business operating smoothly through disruption.
  • Building an emergency response plan for your business
    We'll show you how to write a business continuity plan that details how you would respond immediately to an emergency. This plan will support your business to maintain an acceptable level of service to customers while your business gets back to normal.

What our specialist business continuity planners can do for you

Our team of business continuity planning consultants are risk management specialists – you're in good hands with us. We'll help you review, identify, and, where possible, mitigate the level of risk your business faces.

Throughout the planning process, we'll work with you to put your business in the best possible position to cope with an unforeseen event.

What your business continuity plan might include:

  • Direction and control
    How you'll manage resources, analyse information and make decisions. They will all depend on the size of your company and your existing resources.
  • Communication
    In the event of an incident, it's critical to communicate quickly with employees. You need a robust communication plan to report emergencies and continuously update key stakeholders on the situation.
  • Health and safety
    Defining your processes for evacuation, accountability, shelter and preparedness during a crisis is crucial for a successful plan. Protecting the health and safety of everyone in the facility should be your priority during an emergency.
  • Property protection
    How will your facilities, equipment and vital records be protected? It's essential to restoring operations once an emergency has occurred.
  • Recovery and restoration
    Business recovery contains your strategy for logistics, distribution, operations, product and service development, marketing, sales, management, and human resources during a crisis.

    Essentially, it goes right to your bottom line, keeping staff employed and operations running.

Frequently asked questions

Q
What is business continuity?
A

How your business continues delivering its products or services – at acceptable predefined levels – following a disruptive incident will depend on the quality of your business continuity plan.

A good continuity plan will ensure your business continues delighting your customers, keeping your cash flow and reputation intact.

Q
How should I put my disaster recovery and business continuity plan together?
A

The elements to effective business continuity and planning include:

  • gathering business and safety resources in one place
  • identifying and prioritising critical business functions and specify recovery times
  • detailing how you'll meet your recovery times if an incident occurs
  •  determining function-specific plans
  • creating a recovery checklist
  • establishing an emergency response team and assign responsibilities
  • ensuring your employees know their roles during a crisis
  • testing your plan and defining a strategy to keep it up to date.

Q
How often should I review my business continuity plan?
A
As with any business plan, you must review it regularly and whenever any significant business change happens, such as an office relocation, for example.

It's also a good idea to regularly test the plan against different scenarios and threats. For example, an evacuation procedure should ensure all employees know the steps to take in case of fire, identifying any potential problems that need addressing.